As a Sims Digital Centre Showroom Supervisor you are responsible for delivering a transformational retail customer experience, building our brand one customer at a time and ultimately driving our business through sales.
Responsibilities The ideal candidate will be responsible for:
Managing retail staff and other members of the Digital Centre.
Driving and Motivating the retail team to achieve monthly sales targets.
Ensure pricing of products is correct and store displays are in line with approved company guidelines.
Coach and train employees, effectively handle disciplinary issues.
Maintain inventory and ensure items are always in stock
Ensure retail promotions are accurate and in line with company’s standards
Preside over staff meetings
Handle customer complaints, issues and questions.
Minimum of an HND/B.Sc./BA in any discipline.
A minimum of 3 years experience (Previous Retail Sales experience will be an advantage).