Assistant Manager – Sales & Customer Service Job Available In Dubai – Apply Now

Assistant Manager - Sales & Customer Service Job Available In Dubai
Assistant Manager - Sales & Customer Service Job Available In Dubai
Sales & Customer Service Job In Dubai

 

Job Summary

To meet and exceed sales target and increase awareness of services offered under waste management services business among new and existing clients.

Responsibilities

  • Strive to meet and exceed sales target by the department within acceptable profit margin while ensuring continuous business improvement and customer satisfaction.
  • Handle key account management with regard to sales & customer service and profitability.
  • Assist in preparing business plan, tenders, strategies, e.t.c for presentation to clients
  • Responsible for sales reports, meetings and management reports.
  • Follow applicable ISO procedures and collectively meet sales, quality and environmental objectives.
  • Ensure department’s sales procedure are being adhered to and copies of quotation are being safely maintained with related supporting documents.
  • Supervise daily activities and reporting procedures of customers service coordinators.
  • Assign queries to customer service coordinators; supervise and maintain lead enquiry tool.
  • Oversee and authorize quotations and job orders.
  • Maintain awareness on competitors movement in the market, latest market trends and upcoming projects in the region.
  • Follow up on completion of credit facility formalities with major new clients.
  • Create business opportunity by conducting regular marketing drive and campaigns for all sectors
  • Look for new business opportunities through various sources and follow leads provided by other departments.
  • Liaise with other departments of the company to explore any opportunity of cross-selling.
  • Co-ordinate with operations and QHSE department in the event of complaints received from clients.
  • Assist finance department through debt follow with major clients.
  • Attend business related exhibitions, seminars, and public meetings for  business networking.
  • Other responsibilities as may be assigned from time to time

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